Cancellation

  • + How do I cancel my order?

    If you want to cancel an order, please contact customer services immediately:

    • by phone: +32 11 40 14 08
    • by e-mail

    Important: This is only possible for standard items from the price list in normal quantities.

  • + Why have you cancelled my order?

    Your payment details might have been incorrect. In that case you'll receive a cancellation e-mail from customer services.