Account

  • + How do I create an account?

    Click on 'Login/Register' at the top right, type in your details and choose a password.

  • + What are the advantages of a Brouwland account?

    List of advantages:

    • Track the status of your order easily online
    • Manage your personal details easily
    • Enter multiple billing and delivery addresses
    • View your order history
  • + My personal details have changed, how can I update them?

    Click on 'Login/Register' at the top of the screen and log in to your account. In 'My Brouwland', there is a drop-down menu for you to update your details or addresses or change your password. 

  • + I've forgotten the password for my account

    If you click on 'Login/Register' and have forgotten your password, you can click on 'Forgotten your password?' Type in your e-mail address and we'll send you an e-mail to set a new password.

  • + How can I change my password?

    To change your password, log in and click on 'Change password'.

  • + How can I change an address in my address book?

    Log in, click on 'My Brouwland' and then on 'My address book'. Select the address you want to change, edit and save it. 

  • + How do I subscribe to the newsletter?

    You can subscribe to our newsletter at the bottom right of our homepage. Check the categories for which you want to receive information. To make it even easier for you: click here.

  • + How do I unsubscribe from the newsletter?

    If you receive a newsletter, you can click on "I no longer wish to receive this newsletter" at the bottom.

  • + What are the advantages of subscribing to the newsletter?

    You'll be the first to know about new products in our range and current promotions. You'll also receive information about all Brouwland Academy workshops and see the latest campaigns and events we're organising straight away.

  • + What will Brouwland do with my details?

    Whenever you visit our website, our webserver automatically recognises just your domain name, not your e-mail address. When you visit our website, we save your e-mail address if you post messages/questions on this site or if you communicate this to us and all the information you provide voluntarily, for instance when subscribing to our newsletter.

    This information is used to improve the content of our website, to optimise the content and layout of our pages for each individual visitor and to tell you about updates to our site or contact you afterwards for marketing purposes.

    The information is only used internally and is not passed on to other organisations for marketing purposes. On this site we use cookies (a cookie is a small file that is sent by a webserver and installs itself on your computer's hard drive. This file tracks the website visited and contains a range of data about this visit). This is to register your preferences, such as information about your shopping list and to adapt the content and presentation of the site based on your browser type or other information sent by the browser.

    We do not have any partnerships or special relationships with third parties on the internet. To receive or transmit certain critical information, such as financial information, we use a secure server. You will be informed of this via a pop-up.

    If you wish to respond to our privacy policy, you can contact us:

    By e-mail:
    info@brouwland.com

    In writing:
    Korspelsesteenweg 86
    3581 Beverlo - België

  • + How can I delete my Brouwland account?

    To delete your account, send an e-mail via this page.